Necessary information

Transport policy and delivery

Transport policy and delivery

Free shipping nationwide. For customers outside the province or delivery requirements, we will deliver to the place for customers. Read More »

Provisions on confidentiality

Provisions on confidentiality

The purpose of collecting personal information: To access and use certain services on the website, you may be have to register with us your personal information (email, name, Telephone …). All declared information  must be accuracy and legality. We do not accept any liability relating to the law of the declared information. Use of personal information: We collect and use ... Read More »

Policy grievance process

Policy grievance process

1. Subjects of complaints: As organizations and individuals who have used these products and services by Specialty Homeland of Viet Nam JSC offers (in special cases, the customer can authorize the legal representative). 2. Form of complaint: Customers who have complaints, reflected in products, services by  Specialty Homeland of Vietnam JSC can provide direct complaints at Specialty Homeland of Vietnam ... Read More »

Policy change and refunds paid

Brown paper package with label being delivered through a white paper background.

1. The Scope of Application – Subjects of application: Apply to all products which sold in the retail stores of Specialty Homeland of Viet Nam JSC – Period of application: 02/15/2016 2.Refunding Regulations: Product Type condition when applicable Change Time Change – Premium return / exchange Products warranty at JSC Vietnam Que Huong Specialty Products ERROR (By manufacturer) + Free ... Read More »

Forms of payment & delivery

Forms of payment & delivery

1 – Delivery and payment in cash at home: Customers in areas  away from  Specialty Homeland of Viet Nam JSC under 3km  will be assigned  the machine to  customers’ address by the company’s staff  and receive payments when customers were satisfied and agreed to buy the product. – The products with a price lower 500,000vnđ won’t be apply to delivery ... Read More »